If you have booked to attend a class and wish to cancel your attendance, you must seek cancellation through the online booking system up to 9 hours prior to the scheduled commencement time for the class. Free the Coconut will not accept cancellations by phone, e-mail, social media or any other method other than by using the online booking system.

Any cancellations after the 9 hour mark will be considered a Late Cancel. If you do not cancel your class and you do not attend, you will be considered a No Show. This includes classes you are added into from the waitlist.

Early cancel ($0): If you can no longer make your class, cancel your booking at least 9 hours before the class start time. You won’t forfeit the session or pay a fee.

Late cancel ($10): If you cancel within 9 hours of the class start time, you will forfeit the session, and be charged a one-off cancellation fee of $10.

No-show ($15): If you don’t cancel your class prior to the class start time and do not attend, you will forfeit your session and be charged a one-off cancellation fee of $15.

Cancellation fees will be applied every 24 - 48 hours.

By booking online you are agreeing to the late cancellation and no show policy.

Bookings can be made via our third party booking system; Mindbody. Mindbody allows you to puchase pricing options and book into classes up to 3 weeks in advance. To begin, click here to be redirected to Mindbody, you will need to create an account and from there you can start managing your class bookings. Any issues, simply contact us.

We recommend either our Pilates Flow, Reformer Flow, Yoga Mellow or Yin Yoga classes. Just let the teacher know you are pregnant so they can advise of any modifications for you. Please also ensure you have clearance from your doctor to exercise. For more info, please refer to our Pregnancy policy under our T&Cs page.

When you receive a text message notifying you that you have been bumped up from a waitlist, it automatically adds you to the class.

When you respond 'N' within 9 hours of the class starting, this is still considered a "late-cancel" ($10 fee).

When there is no response to the waitlist text message and you don't attend the class, this is considered a "no-show" ($15 fee).

We suggest that by placing yourself on a waitlist, this should be considered as a normal booking and to anticipate being in the class as waitlists tend to move quite quickly.

So, removing yourself from a waitlist the night before if you know you're unable to attend the session can help avoid unwanted fees, and can help maximise the opportunity for other clients to attend the class. Avoid placing yourself on multiple waitlists.

We can suspend our weekly memberships on a per week bases. Meaning if you go away for 4 weeks we can suspend for 4 weeks, however if you go away for less than a week, the minimum time we can suspend is a week.

We suggest starting with either of our Pilates Flow, Reformer Flow, Yoga Mellow or Yin Yoga classes.

Please ensure you have clearance from your health provider before entering a group class. It’s important to let our teachers know before class of any injuries you are working with so they can provide the necessary modifications. In some instances one on one classes might be more suitable than group classes.

Children 15 years and over are welcome to classes. Please note our classes are not specifically geared towards children. If you have any questions about your child participating in a class or event, please feel free to contact us. For insurance reasons children are not allowed to wait in our reception area during class.

Yes we sure do! Working one-on-one is a great way to delve deeper into the needs of YOUR practise. Please contact us on 0411899970 or hello@freethecoconut.com.au to organise a private or group class.